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Content Editor

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Redmond, WA

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Content Editor

Pactera Technologies



Job #666844152

Microsoft support has available a support bot where users can ask questions, and it will provide the best answer according to an answer database, when the tool is unable to provide an answer or interpreter the user question, the Support Relevance Judge will be responsible to read and analyze these questions, and provide the best answer to the user. Responsibility: Respond to guideline ambiguities/changes/updates from client Engineers Flexibility to work on different assignments on a daily basis Write project guidelines. Candidate Requirements Bachelor's degree in Computer Science or related with IT or Mathematics. Excellent English both written and oral, Technical writing skills preferred. Good research skills to analyze the possible intents behind user search queries. Ability to do research on web for information for multiple entities and validate the data. Knowledge of Microsoft Operation System, Microsoft products Ability to articulate the problem in a concise and accurate way and report it Ability to follow the guidance and do time bound tasks with efficiency

Updated 05/16/2018

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Company Profile
Pactera is a trusted consulting and technology services partner with proven global capabilities, quality standards, and efficient delivery processes, making us your global partner for a new era. Since 1995, Pactera has delivered world-class Business / IT consulting, solutions, and outsourcing services to our global clients. We have a strong track record of developing advanced technologies, process innovations and business models for a wide range of Fortune 500 clients spanning many industries including the Financial Services, Technology, Telecommunications, Travel and Transportation, Energy, Life Sciences, Manufacturing and Retail & Distribution sectors.

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