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Job Details

Smart Factory Technical Writer

Company name
Deloitte Development, LLC

Cleveland, OH, United States

Employment Type

It, Writing

Posted on
Apr 14, 2022

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Job Information


Smart Factory Technical Writer




Smart Factory Technical Writer

We are looking for a talented Technical Writer to help create and build out a modern documentation and user assistance infrastructure. You will be a core part of the product management team working closely with engineering to create resources that accelerate onboarding and contributes to a culture where consistency and quality are highly valued.

The team

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create a lasting impact for our clients-not to mention a pretty fun atmosphere and meaningful career! As proof, checkout to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Work you'll do

Work with product managers, product marketing, and engineers to produce and maintain professional documentation, including: SOPs, Integration Guides, API Developer Guides

Build and maintain aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.

Learn complex concepts and communicate the information in a way that is engaging and understood by novices.

Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.

Act as an editor to ensure consistency in documentation

Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations and testing.

Gather and analyze technical and product information from various sources to document new or changing product functionality.

Maintain a library of application documentation, cataloging it for internal and/or external use.

Publish and maintain style guides and templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent visual identity and tone.

Examples of Technical Writer responsibilities

Plan, develop, organize, write, and edit operational procedures and manuals

Research, develop and document technical design specifications

Produce electronic documentation

Maintain a comprehensive library of technical terminology and documentation

Analyze documents to maintain continuity of style of content

Manage updates and revisions to technical literature



3 years technical writing and single-source publishing experience

Strong English written and verbal communication skills

Excellent writing and proofreading skills

Strong experience owning an end-to-end documentation creation process

Experience creating infographics to communicate workflow processes and abstract topics clearly.

Excellent attention to detail and the ability to prioritize and work in a fast-paced, changing environment.

Background knowledge of technical platforms and languages (examples: Java, JavaScript, Rest APIs, Python)

Experience with Documentation Publishing Software (example: Adobe Acrobat, Camtasia Studio, Adobe Captivate, FrameMaker, Photoshop, Robohelp, Snagit, and Visio)

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.


Prior experience working with Agile/Scrum software product development teams

Atlassian tools (Jira and Confluence)

Work Experience

Total: 1 to 3 years

Relevant: 1 to 3 years




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Company info

Deloitte Development, LLC
Website :

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