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Job Details

Product Marketing Writer Sunnyvale CA

Company name
eGain Communications Ltd

Sunnyvale, CA

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eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centres help clients deliver connected customer journeys in an omnichannel world. To learn more about eGain, please visit **********************

We are currently looking for Product Marketing Writer to be a part of our Marketing team in Sunnyvale, CA.


Location: Sunnyvale, CA

Experience: 4 - 6 Years


Create product marketing deliverables

Solution overviews

Product pages on website

Product/solution presentations

Product/solution-centric white papers

Client case studies

Other deliverables, based on skillset

Enable pre-sales and sales teams

Work with pre-sales to create demos

Make it easy to find and consume content

Educate pre-sales and sales team on how to pitch products

Must have qualifications/skills

4-6 years of experience in product and solution marketing writing in technology, preferably B2B SaaS software

Outstanding communication skillsverbal, writing and collaboration, as demonstrated in the interview process

Track record of delivering results with speed and quality

Undergraduate degree in technology with strong writing skills (or other major with experience in tech marketing)

Good-to-have qualifications/skills

Experience in CRM, customer engagement, customer service management, contact center management, ebusiness, knowledge management or closely related space

Good understanding of the above market spaces, including current trends and competitive dynamics

To apply

Send your resume and cover letter in MS Word to ****************, and include the position in the subject line of the email.

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Company info

eGain Communications Ltd

Company Profile

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