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Technical Writer

Auburn Hills, MI

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Technical Writer
Healthcare (Medical, Dental, Vision) - Competitive Hourly Rate - PTO/Vacation Time - Paid Holidays - Direct Deposit - 401K plan - Overtime Eligible
Job Description:
Support technical training initiatives by creating instructor led or web based training, including process documentation, work instructions, classroom training, job aids and knowledge articles.
Job Responsibilities:
Identify learning objectives, performance outcomes and evaluate strategies to deliver content.
Create partnerships with internal teams to produce design content and drive greater value.
Develop project plans that include review checkpoints to monitor the accuracy and effectiveness of training content and business performance.
Analyze design and produce solutions to ensure that content development and maintenance meet and/or exceed performance requirements and business goals
LMS Administrative duties: Ensures the Learning Management System environment is setup and configured properly, including updates to picklists and uploads of data.
Administers LMS security roles and user access permissions such as password resets, access to profiles, and other modules.
Organizes and maintains the LMS content, which includes publishing eLearning content and scheduled course offerings and appropriate use of programs, curricula, and assignment profiles.
Assigns LMS content to users, record and reconcile classroom rosters and item completion status.
Supports e-learning course production by building course implementation procedures, guidelines for publishing courses and course content production; partnering with the HR Learning & Development Instructional Design team.
Creates regular and ad hoc reports as needed by the business from the LMS systems.
Provides assistance and support to end users, responds to inquiries, and performs troubleshooting activities.
Basic Qualifications:
Bachelor Degree with a minimum of 2 years’ experience developing corporate education/training courses.
Experience in applying Instructional System Design (ISD) methodology in both instructor-led and web based learning environments.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Experience working directly with Engineers and other technical Subject Matter Experts
Strong program management, organizational and communication skills
Excellent writing and editing skills
Strong working knowledge of Microsoft Office applications
Demonstrated proficiency in Storyline, Adobe Creative Suites and related SCORM tools
Experience with LMS Architecture and deployment within a corporate learning environment
Job located in Auburn Hills, MI
Company Description
Look, we could tell you how TEC Group is a family of companies that consists of Technical Engineering Consultants and KCM Technical, how it was established in 1980, and how we make connections between dynamic organizations and resourceful professionals. Is this really what you want to know about our company? No, that's obligatory copywriting.
You want to hear about our competitive benefits, flexible scheduling, and amazing clients. That we pride ourselves on growing professionals within our organization. You want to hear first-hand anecdotes demonstrating why this is an amazing place to launch your career. Well, we're happy to tell you all about it.
Location/Region: Auburn Hills, MI (US)

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