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Project Coordinator-Technical Writer

Company name
e-Solutions Inc.

Overland Park, KS

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Job Description
Project Coordinator - Technical Writer\rThe role of Project Coordinator - Technical Writer is a blended position with responsibility for coordination of the delivery of product development projects and the production of technical and user documents for those products.  In coordinating projects works closely with Product Owners/Managers, developers and cross organizational department Leads. In this capacity, the role is responsible for reporting and mitigating risks, ensuring that project outcomes meet or exceed company standards, and coordinates project efforts from opportunity assessment through launch. Act as an objective voice communicating project status and helping a broader set of leaders and executives make informed decisions regarding the status of our projects in a collaborative fashion and with the goal of optimizing value.  In addition, this role is responsible for production of technical documentation that helps people understand and use eSolutions’ services.  This includes user guides, release notes, white papers and other documentation.\rJob duties are included but not limited to:\rProject Coordination:\r\rCoordinate the efforts of developers, analysts, Client Service reps, Marketing and other internal resources, clients and third parties/vendors for the successful execution of projects\rShephard the Product Rollout RACI Process ensuring that rollout assignments are completed by the responsible party\rManage the customer relationship in partnership with product management. Coordinating client participation, scheduling of events and communications around the Client Advisory Board (CAB)\rAdminister Beta Test Programs\rCoordinate collaborations and facilitate communications, and develop, drive and maintain schedules for project deliverables. Implement project plans, and provide progress reports.\rEnsure that all projects are delivered on-time and within scope\rTrack and analyze projects’ performance and report any possible or current blockers, risks, overflows, deficits\rAssist in the definition of project scope and objectives, involving relevant stakeholders\rCommunicate changes to the project scope, project schedule, and project costs to management\rWork with resource management on resource planning, availability and allocation according Product Roadmap and other priorities.\rBased on provided scope and requirements translate them into tasks, schedule and assign tasks\rWork with team on project deliverables to keep project going according to schedule\rCreate and maintain comprehensive project documentation\r\rTechnical documentation:\r\rCollaborate with product management, marketing, training, and development personnel to ensure that publications are effective, engaging, and accessible. Apply your technical writing skills and experience to author technical publications and ensure that all content adheres to style guidelines and quality standards.\rWrite technical documentation that conveys complex information regarding eSolutions’ services that is complete yet succinct in a manner that is easy to read and understand by internal and client users.\rResponsible for the timely production and publication of release notes for all product launches and updates.\rProduce User Guides for new products. Coordinate the update of existing product guides by Client Services.\rGather requirements and content; and coordinate resources needed to produce technical documentation.\rManage, organize and publish product release notes.\rCollaborate with others to establish style and content guidelines, templates, prototypes, and job aids. Edit content for adherence to same.\r\rSkills Required:\r\rSkilled at managing multiple, non-related projects and changing deadlines. Well-developed skills in project management.\rStrong analytical and problem-solving skills\rAbility to work well with teams\rAbility to work under pressure\rExperience creating work breakdown structure (WBS) - translate requirements into tasks\rExperience with task scheduling and resource assignment\rExperience with project management practices and tools to create, manage, and track project performance, cost, verify scope.\rExcellent client-facing and internal communication skills\rSolid organizational skills including attention to detail and multitasking skills\rStrong writing and communication skills\rAbility to understand technical concepts, product functionality and business process that employ our services.\rSkills and experience working with documentation tools including Microsoft Word, Visio, Excel, and Adobe Acrobat.\rExperience editing software technical content.\r\rSecurity roles and responsibilities shall include the following requirements:\r\rImplement and act in accordance with the organization's information security policies;\rProtect assets from unauthorized access, disclosure, modification, destruction or interference;\rExecute particular security processes or activities;\rEnsure responsibility is assigned to the individual for actions taken; and\rReport security events or potential events or other security risks to the organization.\r\rHeadquartered in Overland Park, Kansas, eSolutions offers a relaxed and engaging work atmosphere with excellent benefits. \r Our benefits include:\r\rMedical and dental insurance\rShort and long-term disability\rPre-tax Flexible Spending Account\rPTO\rVoluntary life insurance\rVision plan\r401K with matching\rBonus programs\r\rTHE PERKS:\r\rEligibility for semiannual and annual bonuses after the completion of one year of service\r\r\rCasual Dress Code\rDiscounted Gym Membership\rDiscounted Day Care Provider\rCompany Kitchen\rNine Paid Holidays\r80 hours of Paid Time Off your first year, 120 Hours year two\rCompany Sponsored events to gather and socialize with family and co-workers\r\reSolutions, Inc. has created an excellent work environment, one designed to help you reach your full potential by providing you with all the tools and support needed to succeed.\rWe know that our employees work hard, so we offer a strong compensation package that includes: base salary, commissions, annual year-end bonus and much more. Additionally, we offer a benefits package including medical, dental, short and long-term disability, and life insurance. Voluntary 125C Flex spending, PTO and 401K with matching are also part of our benefits package.\r

Company info

e-Solutions Inc.
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Company Profile
e-Solutions Inc. understands the technology, work culture and the working standards of the clients. Some of our esteemed clients to whom we are providing effective services in the area of staffing are:

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