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Technical Writer

Pittsburgh, PA

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**You will only be considered if you have experience with Visio or Adobe diagramming tools**
We are looking for an experienced individual to join our team of talented IT professionals to produce documentation for business-critical IT Infrastructure.
This position will be primarily focused on creating documentation for an enterprise-level data center move and the accompanying design and decision making processes.
Essential Job Functions
Interview subject matter experts in the business to assess documentation needs and content.
Work with internal IT Network teams to keep apprised of upcoming changes to the data center.
Create and maintain a “wiki” containing information on the project and the meetings and decisions leading up to the data center move.
Utilize diagramming tools like Visio.
Participate in group collaboration using project management tools, including Atlassian Confluence and Trello
Develop, organize and write topic based content.
Proofread and edit content for spelling and grammar.
Effectively report status of documentation requests and projects and communicate project activity to others, in a professional and timely fashion.
Deliver quality content that requires writing, editing, organizing and designing technical content with minimal supervision on time.
High school diploma or equivalent.
Bachelor’s degree or technical training in Technical Writing, Education, or Professional or Technical Communications preferred.
Software Skills:
Atlassian Confluence and Trello
Company Description
**MEMBERS ONLY**SIGN UP NOW***./Fire Fighter Sales and Service Company
**MEMBERS ONLY**SIGN UP NOW***. is a leading provider of enterprise technology solutions and services, with proven expertise enabling organizations to overcome obstacles and achieve excellent business results.
**MEMBERS ONLY**SIGN UP NOW***. is a woman owned solutions provider that delivers cost effective, industry standard IT solutions to our customers. We strive to be a Professional Business Partner and Trusted Advisor with each of our clients. In doing so, we help companies streamline and improve the way they buy, implement, and manage their technology infrastructures that support their mission critical business applications. These scalable solutions deliver benefits to companies from start up to Fortune 500.
**MEMBERS ONLY**SIGN UP NOW***. specializes in industry standard solutions for Enterprise Infrastructure, Microsoft Collaboration and Productivity Solutions, MSP/Cloud Solutions, IT Staffing, IT Consulting, and 24/7/365 Help Desk. As a value-added solutions provider, we partner with only best-of breed industry leaders that meet the business needs of our clients. We use our expertise to deliver streamlined solutions customized to the unique needs of your business, and strive to be your true trusted advisor. By leveraging cutting edge technology deployment and management solutions from industry leaders, we ensure you receive the technology solutions you require, delivered with the highest level of service.
Our corporate headquarters is located in Warrendale, PA which includes a state of the art datacenter showcasing some of the latest technology hardware and software solutions for our customers as well as a Tier 3 datacenter for our cloud based services. We utilize these for live demos, proof of concepts, and application testing. In addition, we also have a 20,000 square foot warehouse, staging & integration center that we use for client management/imaging and warehousing. We have a secondary location in Cranberry Township, PA where our 24/7/365 Help Desk and network operations center resides.
Location/Region: Pittsburgh, PA (US)

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