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Job Details

Senior Technical Writer

San Francisco, CA

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Position Overview
MemSQL seeks a versatile and motivated Senior Technical Writer that will contribute to the development of our documentation platform. This includes responsibility for the development and delivery of user guides, training tutorials, authoring workflows, style governance, and reference content for our core database product and other technologies. In this role you should consider yourself a strong customer experience advocate that partners with multiple departments (including product management, engineering, post-sales, training, and design) to ensure customers have correct and useful documentation.
Role and Responsibilities
Create public-facing technical documentation for MemSQL products
Work collaboratively across departments to simplify and organize existing docs in your areas of ownership
Project manage and plan documentation for new releases
Create best practices guides, knowledge-base articles, and code samples
Design images and diagrams to accompany written content
Maintain and improve online reference documentation to be easily searchable and readily available for a technical audience
Dig into source code and test out new product features
Skills and Experience
7-10 years of experience writing technical content for developers, DBAs, or system administrators
Effectively and proactively communicate with technical teams to gather input
Familiarity with RDBMS technologies and distributed software systems
Ability to read, write, and test code (SQL and Python knowledge are preferred)
Clear and thoughtful communication skills
Ability to work both autonomously and within a self-motivated office environment
Experience with repositories in GitHub
Bachelors Degree in a technical discipline, or related work experience

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