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Technical Writer

Company name
Pearson Education Ltd

Chandler, AZ

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Description At Pearson, we\u2019re committed to a world that\u2019s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it\u2019s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology \u2014 and each other to surpass these boundaries \u2014 we create seeds of learning that become the catalyst for the world\u2019s innovations, personal and global, large and small. Summary The ClassView Team is currently recruiting for a creative individual to assume the position of Technical Writer to create and write various types of documentation, including how-to guides, references, manuals, instructions, and cheat-sheets for a wide-ranging audience of both technical support and laypersons. This role requires a candidate who is adaptable, resourceful, with a strong aptitude to learn new systems, applications and processes. The successful candidate has the proven ability to grasp and synthesize complex technical concepts and workflows, and simplify them through clear and compelling content and graphics. Candidate should be able to apply System Thinking to approach complex ideas and distill them down for a variety of audiences. Work with team to obtain an in-depth understanding of the system, platform and products. Work with team to identify documentation requirements, analyze existing\/potential content to determine whether they can be strategically re-purposed. Research and gather technical and background information for inclusion in documentation and deliverables. Consult relevant information sources, including development team, product stakeholders, and external resources as necessary. Develop outlines and drafts for review and approval to ensure that final documents meet applicable professional standards. Prepare charts, graphs, or forms to go along with rough drafts as required. Write and\/or edit technical documents, including user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, architecture diagrams and schematics. Submit copies to managers and stakeholders for feedback. Create user documentation for a variety of user levels that is clear and concise (e.g., instructions, guidelines, cheat-sheets, summaries, etc.) for a variety of user levels. Ensure technical verbiage is distilled into language easily understood by the layperson. Adjust copy as necessary and proofread for grammar and spelling. Release the document following final approval. Provide updates and different editions as necessary. Qualifications Essential Skills and Experience Ability to deliver high-quality documentation with an attention to detail. Detail-oriented performer comfortable taking direction and working in a highly collaborative environment. Ability to quickly grasp complex technical concepts and repurpose them for a variety of audiences and ability levels. Excellent written skills in English. 3 years of technical writing experience. Samples of previous work required. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Job Unposting: Ongoing Schedule: Full-time Regular

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Pearson Education Ltd

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