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Job Details

Technical Writer/ Business Analyst Job

Company name
Adams Consulting Group, LLC

Location
Manhattan, NY

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Ideal candidate should have financial services experince performing a similar function.

Role can be in midtown NYC, or Mineola, Long Island

The successful applicant will be responsible for creating technical and operational procedures, explain complex information in a clear and concise manner and working with IT and development staff to ensure accuracy of the procedures.

Will liaise with technical and development staff to define and understand procedures for:

Systems Development Life Cycle and Program Change Management that include the following areas:

Agile development,

Program change requests,

Development, Q/A testing, and production environments

Program version control and release management

Incident and problem management (an understanding of ITIL is helpful), and

Customer support requests handling

Operations management.

Plan, design, research, write and edit a range of procedural documents, including the above areas, and other documentation as required.

Establish, communicate and maintain documentation procedures in a centralized repository.

Maintain current and accurate documentation ongoing.

Qualifications and Skills

Basic familiarity with the SDLC and software development

Degree in Computer Science

Proven experience working in a technical writing position

Excellent written skills in English and excellent verbal communication skills

Proficiency in MS Office

Strong attention to detail

Skilled at prioritization and multi-tasking

#ZR

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Job Criteria:

Start Date:

Position Type: Contractor

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Company info

Adams Consulting Group, LLC
Website : http://www.acgresources.com/

Company Profile
Len Adams is Chief Executive Officer and Founder of Adams Consulting Group/ACG Resources. He has a 40-year record of achievement in meeting the staffing and consulting needs of many prestigious corporations, software companies, banks and financial services institutions – locally, nationally and internationally. Along with the entire team, Len is committed to keeping ACG the best among staff recruitment agencies in the region. As a career Certified Personnel Consultant, previously with The KPA Group/Kling Personnel, Len is an accomplished lecturer at the university and secondary school levels on various subjects relating to career planning, business ethics, recruiting and personnel consulting. Various publications (NY Times, American Banker, Bank Letter, Crain’s NY Business and National Business Employment Weekly) often quote Len as a noted authority on compensation levels in the financial services industry. Len is also a managing partner of The A.R.D. Group, an insurance recruiting and consulting firm and the co-founder and managing partner of Compliance Professional Resources, LLC, a professional services firm providing compliance consulting services to the financial services and insurance industries.

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