Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan’s 10 million residents is seeking a talented and self-driven individual for needs serving in the role of Business Process / Technical Writing Specialist.
General job duties may include the development of process maps by facilitating working sessions with cross functional teams and capturing information in MS Visio template. Work directly with subject matter experts, end users, and other staff members to understand the direction of the documentation.
Facilitate the review and approval process for documents. Must be able to meet deadlines, work on multiple documents at the same time and apply corporate standards.
Excellent written and verbal communication skills
Excellent cross functional process mapping facilitation skills
A positive attitude and the ability to interact with a diverse audience
Proficiency in Microsoft Office applications (Visio, Word, Outlook)
Experience with SharePoint will set you apart from other applicants.
Experience with Value Stream Mapping facilitation will set you apart from other applicants.
Experience with Lean/TPS and Continuous Improvement will set you apart from other applicants.
Bachelor degree in Technical Communication, Professional Writing, or related field and 3 years of experience; or at least 5 years of equivalent experience.
Business Process Management or related Certification will set you apart from other applicants.
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Location/Region: Jackson, MI (US)