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Job Details

Tech Writer

Company name
Greenlight Professional Services & Technology Consultants

Jackson, MN

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Job Description, Required Skills, Education, Experience:

Contract Technical Writer:

Currently seeking contract technical writers to work on several content update projects. The technical writers will update existing operator manuals and service manuals, as well as several sets of fault code trees (troubleshooting) supporting marketed products.

The following applies to the position:

• Remote work

• Must have high-speed internet access to work extensively in SDL Knowledge Center CCMS

• Use Xmetal for all DITA content work

Responsibilities of the Technical Writer:

• Update existing DITA content with correct information provided by team lead

• Update existing HTML content with correct information provided by team lead

• Develop new content based on supporting source content provided by team lead

• Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail

• Interview technical service/support, production and engineering personnel and read journals and other material to become familiar with product technologies and production methods

• Observe production, developmental, and experimental activities to determine operating or servicing procedure and detail

Required Qualifications of the Technical Writer:

• 2 years with structured content development with applications such as FrameMaker ( SGML), Arbortext, Xmetal, Author, etc.

Preferred Qualifications of the Technical Writer:

4 years of experience with DITA/XML

4 years of experience working in CCMS

Company info

Greenlight Professional Services & Technology Consultants
Website :

Company Profile
Greenlight Technical Consulting is a leading provider of high end consulting services in the technical domains of Information Technology, Software and Hardware Engineering. Greenlight TC works with clients in the areas of Investment Banking, Financial Services, Aerospace, Consumer Electronics, Medical Device manufacturers, Semiconductors, Automotive, Military and Department of Defense contractors.

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