Senior Communications Professional

Profile

Description

The Senior Communications Professional develops and coordinates lines of communication for the Office of Inclusion & Diversity (I&D) among leaders and employees. The Senior Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Inclusion & Diversity Senior Communications & Engagement Professional markets Inclusion & Diversity programs and efforts to increase awareness, knowledge and engagement in I&D topics affecting associates. Creates and manages the I&D department's engagement strategy, inclusive of both internal and external audiences, through marketing and communications practices. Makes decisions on moderately complex to complex engagement approaches for the team, with internal target audiences including executives, leaders and Humana associates. Owns and executes on external benchmarking and aligned communication strategies. Ideal candidate will enjoy working independently in collaboration with the I&D team and key marketing and communications partners across the enterprise and will exercise considerable latitude in determining objectives and approaches to assignments, including development of creative multimedia content and compelling storytelling packages that reinforce Humana's I&D brand, culture and customer-centric approach.

Required Qualifications

Bachelor's degree

5 or more years of direct communications and/or marketing experience for various audiences

Experience formulating forward thinking and proactive insights-driven communication, marketing, and engagement strategies to include: identification of purpose/outcomes, channel selection, partner alignment, creative content development, and performance measurement and analysis

Experience working independently with multiple stakeholders from across the organization

2 or more years in designing creative content (SharePoint, PowerPoint, various collateral, etc)

Project management experience with ability to refine and/or create process within and across teams

Proven consultative approach

Knowledgeable about I&D topics and values contributing to an organization focused on continuously improving consumer experiences

Learning mindset to keep abreast of emerging best practices and technology and creative drive for engaging, interactive campaigns and communications

Demonstrated ability to independently plan, lead, design, and implement multimedia campaigns for driving awareness, education, engagement, and/or creating advocates

Ability to work under tight deadlines, multitask, and deliver quality work under pressure

Exceptional written communications skills and deep experience as a content creator

Proactive, flexible, and always seeking improvement and positive change

Ability to use discretion and possess exceptional judgement

Foster an open, inclusive and diverse community at Humana

Preferred Qualifications

Experience in Internal Communications, especially Inclusion & Diversity communications, programs and/or efforts to audiences including executives, leadership and all associates.

Background in health care communications

Experience with communications as an engagement and change management strategy

Advanced skills using O365 suite, including Teams, Powerpoint, SharePoint

Advanced skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign)

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com