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Job Details

Technical Writer

Company name
Wolf Creek Federal Services

Location
Fort Meade, MD
8 hit(s)  

Profile

Technical Writer

(FOR10169)

Who we are and what we do...

Make more than money. Make a difference.

Chugach Government Solutions (CGS) and subsidiaries...

Our Mission is to set the standard for first-class business services in the global market. We offer an exciting work environment, competitive compensation, and excellent benefits.

CGS is a unique organization, capable of meeting the needs of the government through a long-range program of business planning, training, and sound business practices. CGS is the federal division of Chugach Alaska Corporation (Chugach), one of the twelve original Native Regional Corporations formed under the Alaska Natives Claims Settlement Act of 1971. Chugach is privately owned by Alaska Natives, and stock is not publicly traded.

CGS is a seasoned government contractor providing a wide span of services to our federal customers with over 25 years of experience in the industry. We seek consistency in quality and actively innovate, finding new ways of doing business that adds value to our customers. CGS currently operates on Department of Defense installations sprinkled across the United States and at OCONUS locations spread across the globe. With 12 subsidiaries specializing in facility maintenance, IT/technical services, construction, and education services, CGS offers a unique depth of services equipped to support the most critical missions.

EEO/AA Employer; Shareholder Hire Preference.

Preference shall be given to eligible and qualified Chugach shareholders, spouses and descendants, and shareholders of other Alaska Native Corporations. Chugach makes every effort to identify, hire, train, and promote shareholders.

Chugach is an equal opportunity/affirmative action employer. The company shall not discriminate against any employee or applicant because of race, color, religion, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, protected veteran status, marital status, genetic information or any other factor protected by law. CGS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Summary/General Description of Job:

Under the direction of the Service Order Manager, the Task Order Specialist organizes, coordinates the planning of all task order support activities (Service Purchase Orders (SPO). The incumbent works with the Deputy Operations Manager, Operations Manager and Facility Supervisors. The incumbent will assist the Service Order Manager, Property Supervisor, Deputy Operations Manager and Operations Manager on all aspects of Service Purchase Order (SPOs) budgets and works with Facilities Managers and sub-contractor staff assigned to specific task orders. The Task Order Specialist acts as primary interface with other departments to develop and obtain meaningful operational data for use by the Deputy Operations Manager and Property Supervisor. The incumbent must demonstrate good verbal and written communication and conflict resolution skills.

Essential Duties & Job Functions:

Provide coordination of each SPO after the SPO is issued. Ensures the distribution of service purchase orders, daily tracking of the status of each SPO, and appropriate close out of each SPO with requestor is performed.

Work with the QC Department in closing out all executed SPOs.

Attend meetings with the Subcontract Department as needed.

Prepare and present weekly/monthly Progress Reports as needed to the Service Order Manager. Responsible for interdepartmental data coordination with regard to full cycle SPO management, and budgets.

Works with Operations technical staff to review and/or write specific performance-based Statement of Work (SOW) prior to sending to services procurement department.

Ensures timely and successful reporting of contracted service completion by coordinating with building supervisors and technical staff.

May be required to arrange and attend site visits with contractors for SOW and Response for Quote (RFQ) distribution and arranges all activities in coordination with the Service Order Manager. Assists in developing internal cost estimates, budget, correspondence and status reports.

Acts as a point of contact (in conjunction with procurement staff) with sub-contractors concerning the status of completed SPOs. Ensures full coordination of all activities with internal departments.

Works directly with the Service Order Manager to review departmental data statistics collected from the Work Control and Quality Control departments. Works directly with the Facility Managers to ensure proper coordination of contract staff and sub-contract staff.

Works directly with Service Order Manager to track various labor, sub-contract, and reimbursable budgets as required.

Works with CFSI Safety Officer to verify that contractors perform work in compliance with all applicable safety rules and regulations.

Plan, organize work and meet all deadlines. Able to do a variety of tasks in any single day.

Develop project timelines using MS Project or Timberline.

May occasionally be required to operate Government and Wolf Creek-owned motor vehicles.

Supports other department staff as needed or directed.

Adheres to the established Wolf Creek safety and personnel policies and standard operating procedures.

Ability to work overtime as needed

Performs other duties as assigned.

Accountable For:

Timely and cost effective performance of duties.

Harmoniously working with other Wolf Creek employees and customers.

Assisting in conflict resolution between sub-contractors, quality control, safety, and operations.

Briefing internal contract personnel on all subcontracted service activities.

Assist with development and implementation of all policies and procedures deemed applicable to the issuance of sub-contract work.

Working with the Service Order Manager to outline work to be done, after which incumbent is expected to work independently. Guidelines include those established by the Project Manager, Corporate Office, Federal and State Regulations.

Qualifications

Mandatory

High school graduate or equivalent GED.

Three (3) years of experience in facilities operations, procurement or maintenance related work.

Comprehension of commercial work/maintenance control operations including but not limited to planning and estimating, workload scheduling, and computerized maintenance management systems.

Comprehension of work procedure and policy development skills

General procurement processes including FAR and DFAR.

Computer savvy, especially in Microsoft Office Suite.

Excellent written and oral communication skills.

Extensive knowledge of hand and power tools.

Ability to deal with a variety of people in a professional, courteous manner in diversified situations.

Mature judgment and ability to work with minimal supervision.

Possess a Top Secret Sensitive Compartmented Information (TS/SCI) level security clearance.

Ability to pass pre-hire background and drug screen.

Valid state driver's license.

Ability to lift 50 pounds.

U.S. Citizenship.

Preferred

Five (5) years of facility operations management.

Knowledge of Labor and Cost Tracking.

Understanding of Government contracts, correspondence, reports and records.

Experience in Customer Service.

Good presentational skills and/or public speaking.

Company Profile

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