Technical Writer 4-ProdDev
Oracle Utilities Global Business Unit (UGBU) delivers cutting-edge solutions to
the global utility industry, including billing, customer care, collections,
meter data management, network management, energy efficiency, and business
intelligence among others. We are looking for an expert communicator capable of
researching complex technical information and creating engaging prose for
internal stakeholders, integrators, technical staff at utilities, and utility
Customer Services Representatives.
product expert, you will be expected to have an understanding of how our
products work and how they are developed. You will use this knowledge to help
maintain our internal knowledge base in Confluence and create customer-facing
deliverables. As a member of the Knowledge Management group, you will design,
create, and deliver whole product documentation sets and/or related courseware,
direct the work activities of other technical writers and subject matter
experts, and make sure that documentation deliverables meet our quality
standards. Along the way, you will introduce innovative techniques and tools to
help transform how the UGBU manages information.
documentation in an Agile, Software-as-a-Service environment
DITA/XML documentation practices
structured documentation and minimalism
Experience with web
Grasp of information
architecture principles and Cascading Style Sheets (CSS)
and structuring content in a wiki environment
Visual design skills
and managing documentation that is localized into non-US languages
Arbortext Editor or
similar XML editor
MadCap Flare or
Mircosoft Word and
PowerPoint (or Open Office equivalents)
or similar wiki tools
BS or MS degree or
5 years of
technical writing or related experience.
application, please provide three to five samples that represent your best
work. Each sample should be no more than three pages long. If you would like to
provide a longer document to add more context, be sure that you specify which
pages you'd like to highlight. The emphasis should be on quality over quantity.
Detailed Description and Job Requirements
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.
As a member of the technical writing division, you will organize and prepare information for publication and develop publication concepts for the best communication of subject matter. Review technical information prepared by other staff members for clarity and content. Take an active role in the definition and evolution of standard practices and procedures.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Regular Employee Hire
Website : http://www.oracle.com
Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems. It licenses database and middleware software, including database and database management, application server and cloud application, service-oriented architecture and business process management, business intelligence, identity and access management, data integration, Web experience management, portals, and content management and social network software, as well as development tools and Java, a software development platform; and applications software comprising human capital and talent management, customer experience and customer relationship management, financial management and governance, risk and compliance, procurement, project portfolio management, supply chain management, business analytics and enterprise performance management, and industry-specific applications software. The company also provides customers with rights to unspecified software product upgrades and maintenance releases; patches released; Internet access to technical content; and Internet and telephone access to technical support personnel. In addition, it offers servers; storage, networking, and virtualization software; operating systems, including the Oracle Solaris Operating System; management software to IT environments, such as public and private cloud computing environments; Oracle engineered systems; and hardware systems support solutions, including software updates for the software components, as well as product repair, maintenance, and technical support services. Further, the company provides consulting services in business and IT strategy alignment, enterprise architecture planning and design, initial product implementation and integration, and ongoing product enhancement and upgrade services; Oracle managed cloud services; and education services. Oracle Corporation was founded in 1977 and is headquartered in Redwood City, California.