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Senior Project Specialist Business Development

Alexandria, VA

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Statement of Purpose This position is primarily responsible for supporting the Business Development, Channel Management, Military Resale Department in the areas of CRM/database management, reporting and analysis, Channel small account management, marketing and event planning/coordination/logistics, and general Departmental support. Business Communications Employees in Other Divisions Continually Supervisory Personnel Continually Nonprofit Agency Personnel Occasionally Source America Continually Federal and State Government Agencies Continually Private Sector Businesses Continually U.S. AbilityOne Commission Occasionally AbilityOne Development Continually Education Bacheloru2019s degree from an accredited college or an equivalent combination of education and experience may also be acceptable. Completion of project and database management courses highly desirable. Training and Specialized Knowledge/Skills Must be highly proficient in SalesForce, Microsoft Office, particularly Word, Excel, and PowerPoint; Must have a solid grasp of database management skills, report writing and design u2013 for example, dashboards Must have a high aptitude for swiftly learning new technology/applications/software. Must be capable of performing multiple projects simultaneously. Demonstrates keen attention to detail, strong proofreading and editing skill Demonstrates excellent oral and written communication skills. Highly collaborative; demonstrates sound soft skills and interpersonal communications abilities and negotiating skills Must be capable of performing duties with minimal direction and supervision; displays excellent time management skills and is capable of setting priorities in order to accomplish tasks in a highly accurate fashion and timely manner. Must establish and maintain effective relationships with a wide variety of internal and external stakeholders Must be comfortable operating in a high tempo , sometimes ambiguous work environment Core Competencies Initiative Attention to Detail Accountability Communication Skills Ethics/Integrity Customer Care Job Knowledge/Technical Skills Experience More than 5 years of demonstrated progressive work history and increased responsibility in sales operations and complex office environments. Travel Less than 10% Specific Duties and Responsibilities CRM/Database Management, Reporting & Analysis This functional area supports the entire Operations Department. Incumbent manages and serves as the primary administrator of the Department/Enterprise CRM system and database. Establishes/implements/executes policies and procedures to ensure data security and integrity; and, monitors and controls database access as required. Oversees the design, maintenance and implementation of the system. In addition to CRM/database administration, incumbent is responsible for data collection/consolidation/collation/display (reports/dashboards), management reporting and data analysis that is current, accurate, and complete. Examples include, but are not limited to: Pulling weekly/monthly recurring reports such as Pipeline, Activity, Events, Call Plan, Next Action, delinquency, new opportunities, Projected Awards, and others as directed Pulling customized reports as directed Performing and reporting results of basic report analysis Channel Small Account Management Manage assigned small authorized distributor accounts to ensure day-to-day channel support to include; Pricing/quotes, sales reports submission and compliance with Commission issued Distribution Policy 51.540. Track performance of assigned distributors with goal to get accounts above established sales goal for re-assignment to channel account representatives Train all new AbilityOne authorized distributors Make recommendations to Program Director, Channel Management on account re-assignments based of activities/regional location Work closely with the ETS team on potential compliance issues and serve as lead POC for assigned accounts for issue resolution Make recommendations for outbound sales/marketing initiatives for assigned accounts Marketing and Event Planning/Coordination/Logistics Assists in planning, organizing, coordinating and managing appropriate set up and coordination of team meetings, including Audio/Visual and Video Conferencing equipment set up, administration, and troubleshooting. Assists in planning, organizing, coordinating and managing the logistics and arrangements for trade shows, conferences, events that require Departmental participation; this includes shipping and receipt of all collateral, samples, booth supplies materials and arranging for set up and take down as needed. Design booth layout and display for each show based on audience and customer requirements. Coordinate NIB staff participa

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