Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Scientist 3 (Technical Writer)
Thermo Fisher Scientific Inc.
Saint Louis, MO
Apply Now >
E4221:Prmtn/Advrtsng Analyst Asc
Lockheed Martin Corporation
Saint Louis, MO
Apply Now >
Chesterfield, MO
Apply Now >
Earth City, MO
Apply Now >
Saint Louis, MO
Apply Now >
View more jobs in Maryland Heights, MO
View more jobs in Missouri
View Similar Jobs

Job Details

LampD Writer II

Maryland Heights, MO

Apply for this job


Date posted 08/08/2018

Requisition Number: ******BR

Location: United States - Missouri - Maryland Heights

Area of Interest: Operations/General, Other

Position Type: Full Time
JOB SUMMARYThe Writer II is responsible for contributing to the development and publication of timely and accurate content for knowledge content services (quick reference guides, instructions, technical documents, playbooks/manuals) and non-facilitated learning (newsletters, articles, blogs, website content). This position enables the success of internal stakeholders by helping them quickly acquire the knowledge they need to successfully perform their assigned roles. The Writer II takes content from a variety different functional groups across Charter to synthesize and produce written content that is simple, easy to understand, and interesting to read.
The Writer II supports other team members and the design teams by providing copy editing and peer reviews of learning interaction content. This position will collaborate with the Learning Experience team to ensure internal standards and design principles are incorporated into the review process for consistency and accuracy. The Writer II performs research within the organization to fact check content accuracy and to provide the most up to date information as well as to fix any grammatical mistakes or potentially libelous material. This position will track changes made and provide a walk through for the team members to understand all changes for future work efforts.
Work with managers, team members and subject matter experts to create written content to design specifications. Maintain notes and audio recordings as necessary to cross reference and maintain content integrity.
Conduct research to obtain factual information and authentic detail. Use photographs, drawings, diagrams, and charts that increase users understanding of the learning content.
Maintain familiarity and adherence with the design principles, the role responsibilities and defined standards within Customer Operations L & D, in order to have a baseline for all learning assets and ensure consistency for the role(s), thereby increasing potential for re-use and standardization.
Work in a variety of content management systems with an ability to translate content into effective outputs. Utilize technical skills and technologies (online learning platforms) to produce the appropriate outputs with tracking, accuracy, and fast turnaround times.
Peer review, copy edits, and produces content to accuracy standards (e.g., grammar, punctuation, and spelling). Ensures content is written with one-voice across platforms and media. Actively and consistently provide review, editing, and tracking of all training interactions, as a final reviewer of learning content before it goes live.
Gather usability feedback from internal stakeholders/learners to enhance and improve outputs. Proactively identify content for update when new issues or changes arise.REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge
Mastery of the English language, writing standards and attention to details
The ability to write with a passion for the job capable of both informing and engaging employees in their individual roles
Demonstrated portfolio of published content, articles or relevant material
Ability to communicate and work collaboratively to extract key information to complete assignments and to understand the design team requirements and specifications
Demonstrated ability to prioritize, organize, and deliver against multiple assignments to meet deadlines and fast turnaround times
Demonstrated computer proficiency with writing tools (MS Office, digital editing, web search, databases)
Ability to work effectively on virtual teams and accommodate time zone differences
Ability to show good judgment, take initiative, and make decisions to accomplish job duties
Ability to flex and adapt by managing and posting outputs into a variety of content management systemsEducation Bachelors degree or equivalent combination of education and experience in English, Communications, Journalism, Public Relations, Advertising, Web Design or related experience/certifications
Related Work Experience (at least one of the following)

Number of YearsJournalist/Professional Blogger

2 Technical Writer

2 Copywriter/Editor

2 Public Relations Agent

2 Research Assistant

PREFERRED QUALIFICATIONSSkills/Abilities and Knowledge
B2B communication experience
Society for Technical Communication Certification
Kana/Compass or Oracle Knowledge Management experience
Education Masters
WORKING CONDITIONSOffice environmentEOE Race/Sex/Vet/DisabilityCharter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: *********************************************************************** is committed to diversity, and values the ways in which we are different.
The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13526

Business Unit: Customer Operations

Job Type


Job Reference


Job ID


Enter your details to join Resume-Library and apply for this role


First Name

Last Name

Latest Job Title

Zip Code

Authorization to work in the U.S.

- Select -
I am authorized to work in this country for any employer
I am authorized to work in this country for my present employer only
I require sponsorship to work in this country

I am authorized to work in this country for any employer

I am authorized to work in this country for my present employer only

I require sponsorship to work in this country

This email already exists
Enter your password to login and apply

Forgotten your password?

Apply Now

Company info

Sign Up Now -

Similar Jobs:
Technical Writer
Location : Saint Louis, MO
Description TCG in St. Louis is looking for a Technical Writer for Instructional Design As an Instructional Designer, you will work with a small team of Project Managers, Designers and Developers to produce Retail Sales trainin...
Senior Writer
Location : Clayton, MO
Professional\u003Cb\u003EPosition Purpose:\u003C/b\u003EResponsible for conceptualizing and developing a wide range of communication campaigns. Developing web site content for new and existing products; crafting copy for marketing...
Sr. Director, Proposals
Location : Saint Louis, MO
POSITION SUMMARYThe Sr. Director, Proposals is primarily responsible for developing and leading the strategic direction of the RFP (request for proposals) process and how it works to influence the enterprise. This position will of...
The number of jobs listed on EmploymentCrossing is great. I appreciate the efforts that are taken to ensure the accuracy and validity of all jobs.
Richard S - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
WritingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
WritingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 WritingCrossing - All rights reserved. 169