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service administrator

Company name
Stotz Equip-AZ Machinery LLC

Bluffdale, UT

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STOTZ EQUIPMENT a John Deere Dealer is looking for a Service Writer for our Bluffdale, UT store.This position supports the service department by managing work orders, customer communications, processing warranty claims, and processing timecards for service technicians. If youre the kind of person who strives to do great work, excels in creative environments, thrives in teams, and lives for problem-solving - this is the place for you. At Stotz Equipment, your ideas, experiences, and values matter. Youre rewarded in ways that matter: through opportunities for career growth; through experiences in an inclusive, diverse culture; and, yes, through outstanding compensation and benefits programs. Job Description: * Communicate with customers to schedule service, as well as the collection of payment for services rendered. * Check-in customer equipment coming in to store. * Maintain Service Department filing and records. * Assist Service Manager/Shop Foreman in controlling department expenses * Open work orders as directed by Service Manager/Shop Foreman and maintain control until closed and invoiced. * Assist Service Manager in coordinating customer clinics, field days and related promotional events. * Update customer profiles using equipment, hours or other information from customer work orders. * Assist in scheduling internal and external technician training. * Maintain service library with information that is current. (i.e., files, bulletins, manuals, etc.) * Work with technicians to help accurately quote service work Job Requirements: * Customer Service focused * Organized and highly motivated. * Computer skills as well as experience in Word and Excel. * High integrity, loyal, team player, organized and highly motivated * Excellent oral and written communication skills * Able to work a varying work schedule/shift and be flexible * Multi-tasking effectively a must as well as staying organized and able to operate under stress. * Dedicated, Dependable, and Flexible * Must be able to pass a pre-employment physical and drug screen. What It Takes:Stotz Equipment has 5 core values; Quality, Integrity, Loyalty, Caring and Community. By finding people who share these same values and by fostering an environment of open communication we are able to build strong teams that are able to look past obstacles and work together to find the solutions our customers need. Compensation - $12 - $15 per hour DOE Our Company:Stotz Equipment is your official John Deere Dealer. We are your source for new and used tractors, equipment, parts, and service. From large agriculture tractors, smaller compact tractors and John Deere utility vehicles to hand-held power tools from Honda and Stihl, we have what our customers need to help make their lives easier. To achieve this, we strive to provide exceptional customer service by building long-term relationships, offering flexible solutions and providing our customers with equipment that works when they need it. Stotz Equipment believes that people are the companys number one asset. People are the starting point in the companys Circle of Success. Every employee at Stotz strives towards our ambitious vision to be the best equipment dealer in the world. Education Preferred * High School or better Skills Required * Computer Skills * Customer Service * Communication Skills See job description

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Stotz Equip-AZ Machinery LLC

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