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Job Details

Communications Specialist

Company name
DHL - The World’s Most International Company

Seattle, WA

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55636 RCS Level: P3 or K

Job Summary:

Do your communications captivate?  Are you a pro at PR?  Then maybe you’re the dynamic Communications Specialist who can help us champion the remarkable global brand of the world’s most international company.  DHL is seeking a highly-motivated, creative, organized, and detail-oriented Communications Specialist to join our dynamic team. The candidate will be an expert copywriter and help create, implement, and oversee communications programs that inform, educate and motivate our over 20,000 employees throughout the Americas region. You’ll also work with DHL and our agency team to support our PR efforts in the U.S. and beyond.  And your creative communications skills will come in handy as we manage a variety of sales and communications materials to help maximize selling efforts.  

Come join a dynamic team that’s part of a larger, customer-centric group of award-winning digital marketers, graphic designers and communicators. You’ll also interact with best-in-class agencies and counterparts from all over the globe to help drive our value proposition to the world.


Recommends, creates, implements and oversees programs that engages, informs and educates Americas and U.S. employees.

Supports the Sr. Manager of Communications for the Americas in developing overall strategy, positioning, tactics and success metrics primarily for internal campaigns, but also supports external campaigns and oversees some projects in collaboration with PR agency of record.

Uses expert copywriting skills to develop, write, edit and finalize a wide range of communications including executive memos, case studies, fact sheets, newsletter articles, emails, presentations, Q&As, and other communications as needed for a DHL internal audience. 

Manages communication timelines and deliverables while determining the best way to apply consistent DHL themes to internal messaging.

Works with DHL in-house creative design staff for development of certain materials, and partners closely with other departmental leaders including Executive Management for content development.

Directly responsible for all Spanish translations and coordinates with DHL agencies and internal personnel for translations in Portuguese and French. 

Skill & Qualifications:

Experienced Professional contributor with comprehensive marketing experience (writing/editing, public relations, event-planning and communications management).

Typically requires Bachelor’s Degree in Marketing, communications or related field of study and a minimum of 5 years Marketing experience or  MS/MA and a minimum of 3 years of experience in related field. 

Bi lingual proficiency in English and Spanish, written & verbal.

At least 3 year of experience developing infographics and PowerPoint presentations.

Experience with assessing and evaluating effectiveness of various communication strategies and methods including analytics.

At least 2 year of experience drafting articles, press releases and success stories.

Experience with creating flyers, FAQs, fact sheets and other marketing materials.

Good verbal and written communication and presentation skills.

Proven management, interpersonal, and organizational skills.

Must have a positive, proactive attitude.

Must be a self-starter that is able to work with little or no supervision.

Must be flexible to change and have the ability to work in a fast-paced environment.

Great customer service and interfacing with customers required.

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here.

Job Requirements

Company info

DHL - The World’s Most International Company

Company Profile

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