ELTA North America
ELTA North America (ELTA NA) is a global leader in the design, manufacture and support of innovative electronic systems for the United States government. ELTA NA has received widespread recognition for its exceptional workplace culture, including the Top Workplaces Award from the Baltimore Sun. ELTA NA is seeking qualified applicants for the position of Quality Manager.
The Quality Manager will be a proven leader with excellent problem-solving and communication skills to manage the quality of company products and documentation. This individual will be responsible for leading customer quality plans and the Corrective & Preventative Actions.
Essential Duties and Responsibilities
Manage the quality functions, ensuring adherence to and compliance with established company quality policies, practices, standard operating procedures, customer requirements and federal regulations.
Drive the continuous improvement of the Quality Management System at ELTA North America, including assuring effective management reviews, complaint handling, CAPA system, change control, calibration maintenance, internal auditing, and manufacturing area support.
Write detailed quality reports, author processes or procedures, conduct investigations, review and revise program Quality Manuals, write non-conforming reports, audit findings, and failure reports.
Conduct Quality Audits.
Interpret collected data, implement, and monitor data tracking, trending, and analysis of trended data.
Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, and corrective actions to explain that information to customers, employees, or company executives.
Conduct Root Cause investigations and analysis and write Corrective Action responses
Oversee the accomplishment and perform verification of required corrective actions.
Responsible for implementation and compliance to ISO 9001:2015.
Work with purchasing department and suppliers to resolve quality issues as necessary.
Lead supplier assessments, qualifications, audits, and performance monitoring.
Lead Material Review Board to facilitate timely disposition of Non-conforming materials.
At least five to seven years of experience in the Quality Assurance Field. Highly qualified candidates will have spent the most recent 4 years in a Supervisor/Manager role.
Proven familiarity with Electro-Mechanical manufacturing and assembly lines
Excellent communication skills and a high degree of proficiency in technical writing.
Must have experience leading ISO and AS9100 Quality Management System processes and procedures to include initial certification
Proven experience with Project Management and Lean Six Sigma methodology
Bachelor’s Degree in Electrical Engineering or a related field is desired.
Experience with CNC and SMT processes is preferred
Travel: 10% to 20% required; domestic and international.
ELTA – NA is an Equal Opportunity Employer.
Candidates must document US citizenship as required to obtain secret clearance.
ELTA North America