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Writer Agent - Military veterans preferred

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San Jose, CA

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Superbwritten communication skills in English
Atleast 2 years of relevant working experience, preferably tech writing,journalism, content management, or other online communications
Experiencecreating customer-focused copy
Able totranslate complex technical ideas into easy concepts for any user to understand
Strongattention to detail
Able tocomplete a large volume of work quickly and independently
Techsavvy with penchant for early technology adoption.
Experienceworking collaboratively and proactively in a diverse team environment
Excellentproblem solving skills, sound business judgment, strategic and analyticalcapabilities
Experienceworking with a content management system
Experienceproject managing largescale projects with multiple stakeholders
Abilityto work effectively cross functionally with proven track record of drivingresults
Aptitudeto learn new technologies and tools quickly
Agent Responsibilities
Write compelling,clear help center articles
Completecontent rewrites identified by Content QA process and client\u2019s team
Confirmproduct flows and accuracy
Bugmanagement, analysis and reporting
Opentext feedback analysis
Analyzeuser behavior data and make content improvements based on metrics
Localcontent & answer questions from translators

Company info

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Company Profile
Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 260, 200 employees as of December 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

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