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Job Details

Manager Business Analysis- Technical Writer-Remote U.S.

Company name
CVS Health.

, AZ, United States

Employment Type

It, Writing, Business Analyst

Posted on
Jun 06, 2023

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Job Description

We are looking for an experienced Business Analyst Technical Writer to join our team. The ideal candidate will have a background in both business analysis and technical writing, with a proven track record of creating technical documentation that meets the needs of our customers and stakeholders. As a Business Analyst Technical Writer, you will be responsible for producing high-quality technical documentation that supports our business analysis efforts and helps our customers understand and use our products.


Collaborate with business analysts and stakeholders to gather and analyze business requirements and translate them into technical documentation.

Create technical documentation, including user manuals, system specifications, use cases, process flows, and other technical materials.

Ensure technical documentation is accurate, up-to-date, and accessible to all stakeholders.

Edit, proofread, and revise documentation to ensure clarity, accuracy, and consistency.

Develop and maintain a deep understanding of the product or system being documented, and be able to explain technical concepts in a clear and concise manner.

Work closely with cross-functional teams to gather information and ensure documentation meets business and technical needs and deadlines.

Stay up-to-date with industry trends and standards, and continuously improve documentation processes and best practices.

Assist in the development and maintenance of business analysis artifacts, including functional requirements, business process flows, and user stories.

Pay Range

The typical pay range for this role is:

Minimum: 60,300

Maximum: 130,000

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

Required Qualifications

Bachelor's degree in business analysis, technical writing, or a related field.

Excellent written and verbal communication skills, with the ability to explain complex technical concepts to a non-technical audience.

Proficiency in documentation tools such as Microsoft Office, Adobe Creative Suite, and Confluence.

Knowledge of content management systems, version control, and other documentation tools and technologies.

Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

Attention to detail and strong organizational skills.

Familiarity with agile development methodologies is a plus

Ability to handle multiple projects simultaneously.

Preferred Qualifications

3 years of experience in business analysis and technical writing, preferably in the software or hardware industry.


Bachelor's degree in business analysis, technical writing, or a related field.

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.


Company info

CVS Health.
Website :

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