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Technical Support Writer QUALITY amp RELIABILITY - Houston TX Rankin Road

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Houston, TX

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Technical Support Writer (QUALITY & RELIABILITY) - Houston, TX (Rankin Road)','1809920','!*!About Us: Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only full-stream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain. BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own. With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world. Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com. Role Summary: The primary role is to collaborate directly with internal customers, SMEs and key stakeholders to manage documentation requests for all Baker Hughes’ business functions, product lines and/or locations. Essential Responsibilities:Gatekeeper to all business requests for documentation; communicating and enforcing BHOS governance and standards; validating quality, grammar, format, and metadata.Interfacing with the business on a regular basis to provide system training, troubleshooting SharePoint workflow issues, and reporting on the health of the approval workflow.Provide content guidelines to all business functions in Baker Hughes regarding the different types of documents available, their characteristics, requirements, objectives, and how they fit into the structure of Baker Hughes documentation.Accountable for identifying and reviewing existing procedures, job aides, and workbooks through identified key subject matter experts to ensure global standard includes best practices and forms from these existing documents.Support the business by working with key stakeholders to evaluate their needs in terms of policies, processes and procedures. Managing priorities assigned by the business in terms of demand, criticality and resources.Qualifications/Requirements:Associates DegreeStrong ability to use Word and ExcelComfortable editing notes and publishing documentsStrong written and communication skillsProven track record working in a team settingDesired Characteristics:Bachelor DegreeDirect experience as a Technical WriterLocations: Houston, TX – Rankin Road Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more ','Services','North America-United States-Texas-HOUSTON','Technical Support Writer (QUALITY & RELIABILITY) - Houston, TX (Rankin Road)

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