Westminster, CO, United States
The Healthcare Solutions portfolio comprises automated material handling and drug management systems for hospital facilities that increase efficiency and enhance the patient experience in forward-thinking hospitals. Swisslog automated material handling solutions provide quick, flexible and safe transportation of medications, specimens and basic supplies throughout hospitals and across medical center campuses, while its medication management solutions address packaging, labeling, storage and dispensing for inpatient and outpatient pharmacies.
Senior Technical Writer
Location: Westminster, CO
Swisslog is a leading supplier of automation and software solutions for material transport and medication management that increases hospital efficiency and enhances the patient experience. We offer total system design, manufacturing, installation and customer support to provide an integrated solution that enhances information access, cost efficiency, error reduction and most importantly, patient safety.
The Technical Writer authors, edits, organizes, maintains and publishes customer facing documentation as well service and support-level procedural documentation. This person collaborates with members of other teams to coordinate projects and deliverables, and provides desktop publishing support for a variety of technical articles, reports, presentations, brochures, and/or manuals for a wide range of uses.
Additionally, the Technical Writer has knowledge of documentation principals such as hierarchical formats, chapters, sections, table of contents, use of figures and tables. This person also has knowledge of commonly-used concepts, best practices, and procedures within the technical writing industry and community, and can establish documentation best practices across a wide variety of software applications.
Create, organize, maintain and manage standards and conventions, templates, style guidelines.
Write and edit system or architectural-level, highly technical documentation including specifications, maintenance guides, release notes, interface specifications, system configuration guides
Develop style guidelines and manage web presentation and presence
Write and edit using structured or markup language
Perform production activity – producing various outputs for publication to customers
Collaborate with other management outside the organization (project, product or program managers, customer advocates, etc.) to coordinate projects and deliverables
Develop use-case scenarios based on customer requirements
Recommend tools that will speed up the documentation development process
Write, edit, and manage corporate-level initiatives to promote corporate presence and message
Coordinate with globalization and internationalization efforts
Work with/or give guidance to employees of external companies for documentation and translation
Write and edit tools for production and outputs for deliverables
Collaborate with other members of the management team to coordinate company-wide initiatives (proposals, cost structure, legal material, corporate intranet, vendor-supplier/customer relationships) or corporate goals.
Create and/or rely on instructions and pre-established guidelines to perform the functions of the job
Lead others to consensus regarding deliverables
Ability to write to standards and conventions
Demonstrated understanding of Software, Mechanical and Electrical systems from an operational, usage and engineering point of view.
Bachelor’s degree in a related area and 10 years of experience in the field or in a related area
Master’s degree in related area or profession preferred
Technical documentation and Web Authoring capability, experience, tools and styles
Excellent communicator – both written and verbal
Must be a go getter and able to work independently
A team player
Experience leading cross product technical writing teams
Self-motivated and able to find answers when they are not readily available
Able to work on a wide variety of tasks simultaneously and independently
Can create clarity out of ambiguity
Able to think out of the box and be flexible when developing work products
Must be able to lead others to consensus regarding deliverables
Desirable, but not Essential:
Has worked writing documentation for highly technical software applications and systems preferable in the Health Care or Medical domain
Swisslog offers challenging work in a globally networked environment as well as competitive base salary, comprehensive benefits including health/dental and above-market 401K!
OUR SOLUTIONS DELIVER RESULTS. OUR EMPLOYEES DELIVER SOLUTIONS.
Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity
Swisslog’s FMLA policy can be found at:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at
Talent Acquisition Coordinator
Paige Truitt Talent Acquisit