A Customs Brokerage, Inc.
\r\r\r\r\r\r\r\rCustoms Entry Writer\r\r\r\r\r\r\r\rAt\rA Customs Brokerage we\rbelieve that relationships build business! Founded on this principle and with\rour spirit of integrity,\rour 30 years of experience has allowed ACB to become one of the leading\rlogistics companies in the world with an impeccable record of success in Cargo Concierge Services.\r \r\rWe\rare looking for a qualified candidate who is committed\rto providing excellence to join our expanding CHB\rDepartment! We are looking for an innovative,\rcollaborative\rand hardworking individual to bring passionate and positive energy to our team.\r\rIf you are looking for an exciting opportunity to have a long term career with\ra stable and growing company and have the experience and knowledge as required\rbelow please apply!\r\r\r\r\rEssential Duties and Responsibilities include the\rfollowing. Other duties may be assigned.\r\r \r\r \r Process import US Customs documentation\r including CF 3461, 7501, 7512 and other government agency declarations\r including FDA, DOT, FCC, F &W, TTB, USDA\r \r \r Responsible for timely and accurate\r communication with all related parties including customer, government agency\r and third party transportation companies.\r \r \r Prepare and present reports on a regular basis\r \r \r Follow up with clients to ensure full service\r satisfaction and continued business.\r \r \r Follow up to ensure process is completed and\r file is closed with no pending transactions.\r \r \r Able to work effectively in a multi-tasking\r environment.\r \r \r Managing multiple accounts.\r \r \r Able to work constructively under stress and\r pressure, especially under tight time constraints.\r \r \r Dispute Resolution\r \r \r Knowledgeable of air and ocean carrier’s as well\r as transportation companies including trucking companies and warehouses.\r \r \r Resolve customer complaints by investigating\r problems; developing solutions; preparing reports; making recommendation to\r management.\r \r \r Contribute to team effort by accomplishing\r related results as needed.\r \r \r Utilizes and updates company software programs\r (IES, Outlook, Excel, Word) to perform duties and responsibilities as required\r by position and SOP\r \r\r\r\r
\r\r\rCustoms Entry Writer\r\r\rEducation and/or Experience \r\r \r\r \r Minimum 3 years’ experience in import customs\r and freight forwarding\r \r \r Must be fluent in English and Spanish.\r \r \r Experience developing and executing department\r goals and objectives.\r \r \r Managing multiple accounts\r \r \r Highly developed oral and written communication\r skills; analytical thinking and problem solving skills; strong organizational\r skills and the ability to focus on details.\r \r \r Good Computer skills including Microsoft Office:\r Word, Excel, Outlook\r \r \r Ability to effectively interact with personnel\r from all levels of the company, including senior leadership and executives.\r \r Preferred Experience and Skills:\r \r \r\r\r \r Understanding\r requirements of timely delivery of import cargo\r \r \r Knowledgeable\r in the process of shipment coordination and trucking companies, airlines,\r steamship lines, ports and warehouses\r \r \r Customer\r service and account management\r \r \r Self-confidence,\r product knowledgeable \r \r \r Bachelor's degree preferred.\r \r \r FDA\r Specialist\r \r\r\r\rDiversity creates a healthier atmosphere. A Customs Brokerage, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic.
A Customs Brokerage, Inc.