location:San Bruno, CA
salary:$57 - $62.70 per hour
date posted:Wednesday, June 13, 2018
Write, publish and maintain high-quality help content and user interface (UI) messaging.
Manage the production and publishing of documentation.
Collaborate with engineers, product managers, developer relations and UX designers.
Identify user needs, use cases and metrics to focus priorities.
Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.
BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.
5 years of experience writing software documentation in a web production environment.
Writing and editing experience. Must be able to provide writing samples.
Experience working closely with engineering and product management teams as part of the software development process.
Experience in project and process management of a documentation set.
Experience in content management systems and/or help tools.
Track record of problem solving and innovation.