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Job Details

Technical Writer

Company name
Quadax, Inc.

Middleburg Heights, OH

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Job Description

Quadax, a leader in medical billing services and software, currently has an opening for a Technical Communication Specialist to write, update, and edit technical documentation for our healthcare revenue cycle management and reimbursement support solutions. The technical writer will work closely with the development team to produce online user manuals, software release notes, and related product documentation.

Key Responsibilities:

Produce accurate, user-friendly documentation of software products based on careful research and interviews with subject matter experts

Organize information from multiple sources and create online help that follows technical communication standards

Assist with assessment of needs and product training for internal users and clients

Develop other product and client communications as needed

Job Requirements:



College degree in technical communication or professional writing preferred; an equivalent combination of education and experience in technical communication acceptable

Experience (1–3 years) creating documentation and online help; experience in software documentation in the healthcare medical billing field a plus

Demonstrated excellence in writing and editing clear, concise content

Effective communication, organization, and time-management skills

Ability to grasp complex technical concepts quickly and translate them into simple terms

Capable of working on multiple projects simultaneously while maintaining close attention to detail

Proficiency in Microsoft Office products and online help authoring software (RoboHelp); proficiency in graphics preparation tools, HTML, Dreamweaver, screencasts (Camtasia), and desktop publishing a plus.

Additional Information

Physical Demands:

General office demands including sitting and/or

standing for long periods of time. Dexterity with general office equipment

including but not limited to keyboard, mouse, and calculator. Ability to lift

up to 25 pounds.

Ability to handle stress in a fast paced environments with multiple priorities and deadlines while adapting to a

changing atmosphere. The employee will be expected to make judgment decisions, grasp new ideas, and communicate with various

All your information will be kept confidential according to EEO guidelines.

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Company info

Quadax, Inc.
Website :

Company Profile
The mission of Quadax, Incorporated, is to create value for organizations in the healthcare industry through innovative business solutions built on superior technology and enhanced with excellent service.

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