Quadax, a leader in medical billing services and software, currently has an opening for a Technical Communication Specialist to write, update, and edit technical documentation for our healthcare revenue cycle management and reimbursement support solutions. The technical writer will work closely with the development team to produce online user manuals, software release notes, and related product documentation.
Produce accurate, user-friendly documentation of software products based on careful research and interviews with subject matter experts
Organize information from multiple sources and create online help that follows technical communication standards
Assist with assessment of needs and product training for internal users and clients
Develop other product and client communications as needed
College degree in technical communication or professional writing preferred; an equivalent combination of education and experience in technical communication acceptable
Experience (1–3 years) creating documentation and online help; experience in software documentation in the healthcare medical billing field a plus
Demonstrated excellence in writing and editing clear, concise content
Effective communication, organization, and time-management skills
Ability to grasp complex technical concepts quickly and translate them into simple terms
Capable of working on multiple projects simultaneously while maintaining close attention to detail
Proficiency in Microsoft Office products and online help authoring software (RoboHelp); proficiency in graphics preparation tools, HTML, Dreamweaver, screencasts (Camtasia), and desktop publishing a plus.
General office demands including sitting and/or
standing for long periods of time. Dexterity with general office equipment
including but not limited to keyboard, mouse, and calculator. Ability to lift
up to 25 pounds.
Ability to handle stress in a fast paced environments with multiple priorities and deadlines while adapting to a
changing atmosphere. The employee will be expected to make judgment decisions, grasp new ideas, and communicate with various
All your information will be kept confidential according to EEO guidelines.
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Website : http://www.quadax.com/
The mission of Quadax, Incorporated, is to create value for organizations in the healthcare industry through innovative business solutions built on superior technology and enhanced with excellent service.